Discover Why Banks and Financial Firms Choose Mako
Mako’s financial services clients include some of the nation’s largest financial institutions, including one with 1,450 extensions. Mako understands the importance of specific features that facilitate communication with clients and affiliates while also benefiting the bottom line.
Your dedicated Mako sales representative will outline essential features commonly valued by bank and financial firms, alongside advanced options to optimize the efficiency of your firm. Our financial clients trust Mako and our battle-tested system to deliver unwavering reliability even under the most demanding conditions.
Discover Why Banks and Financial Firms Choose Mako
Mako’s financial services clients include some of the nation’s largest financial institutions, including one with 1,450 extensions. Mako understands the importance of specific features that facilitate communication with clients and affiliates while also benefiting the bottom line.
Your dedicated Mako sales representative will outline essential features commonly valued by bank and financial firms, alongside advanced options to optimize the efficiency of your firm. Our financial clients trust Mako and our battle-tested system to deliver unwavering reliability even under the most demanding conditions.
Empower your firm with Mako’s comprehensive suite of features, crafted to revolutionize the way you connect with clients and collaborate with partners.
Personalized Live Tech Support
A key reason financial firms have chosen to work with us is the fact that we provide dedicated account management. We have live person voice support, not chat or AI. And you can always call your account rep directly for support.
Peace of Mind
Experience unmatched peace of mind with Mako’s extensive expertise With so many small and large clients across the country, we are likely to have a ready solution to any concern you might have or any technical issue you might encounter.
Mako has a Proven Track Record with a National Footprint
Insights from Experience
Upgrade to Mako without any interruptions, preserving your existing phone numbers and running your previous system in parallel. With 25 years of experience, we make the transition as easy as possible. You keep your current phone numbers – your old system stays up at the same time – then the transition is line by line, phone by phone.
Friday Installations
Our customers prefer Fridays as an installation day. Often companies will have us come out early on the day of installation, and everyone should be able to use their phones quickly and feel comfortable that first day.
Mako is a Top-Rated Network Security Company
With so many employees working from home, it is vital that every internet connection used in the course of business employs VPN’s (Virtual Private Networks) and includes firewall protection. Mako offers plug and play Firewall/VPN protection for work-at-home employees that also provides very reliable internet access via built-in automated cellular failover, so home workers can continue working even when their primary internet broadband connection is not available.
Mako has a Proven Track Record with a National Footprint
Industry leaders trust Mako to power their critical communication needs. Our clients include a prestigious liberal arts college hosting 950 extensions, one of the nation’s largest financial institutions with 1,450 extensions, and a prominent national retailer with 1,600 locations. Experience the difference of a system trusted by the best in the business and take your firm’s communications to the next level.
Financial firms prioritize a robust array of features and built-in security, both of which are crucial for seamless communication with clients and associates.
Phone apps used with the system - customers see your business number, not a personal number.
Call forwarding to specific ring groups with customizable music on hold.
Read or listen to voicemails using email.
Call accounting - see the detail of every outbound or inbound call
Appropriate notifications/easy recall to find recorded calls for future reference.
We offer E911 services to meet Federal regulations.
Additional call center features include:
- Unlimited number of agents and supervisors
- Real-time monitoring and historical reporting
- Announcement for place in queue and estimated hold time
- Option to have the system call back without losing their place in queue
- Great rates for toll free
- Integrates with Microsoft Teams
We can offer a firm quote valid until your current contract expires (up to 12 months)
Invest in your company’s Future with Mako
What sets Mako apart from other vendors is that clients have a single point of contact, a single bill, and a dedicated support team. None of our systems require hardware to be purchased up-front, and all quotes include installation, training, and 24 / 7 technical support.